Timescales Update
Please note that due to our recent vacation closure from the 19th October till the 28th October, we do have a large number of repairs to work through. We are working around the clock but there may be a slight delay in timescales due to the workload. (our site states between 1 day to 1 week in normal circumstances but this may be 1 week to 10 days currently) - Any item that arrived during our closure will only be classed as arrived on the 28th when we re-opened.
Book Your Repair
Please use the form on this page to enter details about the repair you require.
Section 1 requires you to enter your return address details
Section 2 requires you to enter the optional details of the type of equipment you will be sending us for repair
Once you have completed the form and submitted it you will be given a reference number which you must quote when sending your remote to us.
If you need assistance booking your repair then please feel free to contact us on 07817 039435 and we will be happy to help (between 9.30am to 12pm Monday and 9.30am to 6.30pm Tuesday to Friday)
IMPORTANT - Due to the increasing amount of parcels being rejected by Irish and Portuguese Customs we can no longer accept repairs for the timebeing from Ireland (Northern Ireland is not effected) OR Portugal, we apologise for this but we have no control over the Irish or Portuguese customs system that keeps returning our parcels unnecessarily even though all the correct customs declarations are in place. This page will be updated when the issue has been resolved.
