Upcoming Vacation
Please note that we will be closed from the 19th October till the 28th October, we will not be available for contacts during this time.
We request that all UK customers only use Royal Mail during this time as we have a holding service whereby Royal Mail will hold our parcels for pickup on our return on the 28th
Book Your Repair
Please use the form on this page to enter details about the repair you require.
Section 1 requires you to enter your return address details
Section 2 requires you to enter the optional details of the type of equipment you will be sending us for repair
Once you have completed the form and submitted it you will be given a reference number which you must quote when sending your remote to us.
If you need assistance booking your repair then please feel free to contact us on 07817 039435 and we will be happy to help (between 9.30am to 12pm Monday and 9.30am to 6.30pm Tuesday to Friday)
IMPORTANT - Due to the increasing amount of parcels being rejected by Irish and Portuguese Customs we can no longer accept repairs for the timebeing from Ireland (Northern Ireland is not effected) OR Portugal, we apologise for this but we have no control over the Irish or Portuguese customs system that keeps returning our parcels unnecessarily even though all the correct customs declarations are in place. This page will be updated when the issue has been resolved.
