Job Timeline (Ref 10292-20)

A Timeline of this job can be seen below.

Arrived - 16-Aug-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Aug-2021
Repair Engineer : Martin Smith
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Creative labs Remote Repair Details

Manufacturer : Creative labs

Customers Fault Description : Remote control is flaky at best most of time doesn’t work at all

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have very erratic button response.

This was due to 2 issues, the first was the oscillator that was foulty this was replaced and then replacement conductive pads were glued into position on all buttons due to wear.

Full functionality was restored.

Hi Fi System Controller Testing Video

Remote Images