Job Timeline (Ref 10299-20)


Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 31-Aug-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Sep-2021
Repair Engineer : Martin Smith
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AGA REXT720 Remote Repair Details

Manufacturer : AGA

Model : REXT720

Customers Fault Description : Unfortunately our dog decided to pull this from the side onto the floor and i suspect something has come apart soldering wise. Tried new batteries etc but not working.

Remote Fixer Repair Response (see below) :

This Cooker extractor remote Control arrived safely and on inspection was found to "rattle" when shook.  When tested the control was found to transmit but was intermittent.

The rattle was caused by a small piece of plastic inside the battery compartment, this was not part of the control so its not sure where this came from.

The intermittent power issue was found to be due to loose fitting battery terminals, which most likely were bent backwards when dropped.  The terminals were bent firmly back into position to create a solid battery connection.    The control was then found to be consistent in functionality.

Fan Controller Testing Video


Remote Images

AGA  REXT720 Remote Control - Front Image

AGA  REXT720 Remote Control - Back Image