Job Timeline (Ref 10412-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Sep-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Sep-2021
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHTT-Z4 Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRHTT-Z4
Customers Fault Description : It's fairly new compared to the fireplaces and despite changing the battery has stopped working.
Remote Fixer Repair Response (see below) :
This remote arrived safely from the United States and on testing was confirmed not to transmit on either the up or down channel.
This was due to a faulty ultrasonic transducer, a replacement was fitted which restored full functionality.
It was also found that one of the pins of the display was not properly soldered meaning that part of the clock display would be intermittent. This was resoldered which restored the clock function to normality.
Fireplace Controller Testing Video
Remote Images
