Job Timeline (Ref 10492-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Sep-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Sep-2021
Repair Engineer : Martin Smith
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E-Go Remote Repair Details
Manufacturer : E-Go
Customers Fault Description : It's completely dead. I have tried new batteries and cleaned the terminals, but nothing happens when I press any of the buttons.
Remote Fixer Repair Response (see below) :
This motor mover control arrived safely and on testing was confirmed to be non responsive from its double power button press.
This was due to a break in the print caused by contamination corrosion. The print was reworked which restored full functionality.
Caravan Motor Mover Controller Testing Video
Remote Images