Job Timeline (Ref 10653-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Oct-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 08-Oct-2021
Repair Engineer : Martin Smith
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Flamerite Atlantic mk 2 Remote Repair Details
Manufacturer : Flamerite
Model : Atlantic mk 2
Customers Fault Description : Heat and flame lights not working
Remote Fixer Repair Response (see below) :
This fire controller arrived safely and on testing was found to be transmitting as per normal operation.
The control was opened to check for defects but no fault could be replicated.
This has classed this item as no fault found.
Fireplace Controller Testing Video
Remote Images