Job Timeline (Ref 10996-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 04-Nov-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Nov-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : On/Off buttons inoperative despite fresh batteries. No light emitting from RC. Dimplex fire working normally by manual use.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to have very sluggish button response.

This was due to worn contacts, replacement conductive pads were glued into place which restored full functionality. 

Please note that no light emits from this remote that is visible to the human eye, it is infra red which cannot be seen except through an electronic device such as a digital camera


Remote Images

Dimplex Remote Control - Front Image