SONY Remote Control Repair

Job Timeline (Ref 11038-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

SONY Remote Repair Details

Manufacturer
SONY
Customer's Fault Description
Most, if not all, soft touch buttons are either non-functional or slow at responding / working. The main fault area is around the central region of the remote, namely from the 'SYSTEM MENU/TITLE LIST/GUIDE' row below to the 'REPEAT/PAUSE/STOP' row of buttons. Generally speaking the remote is a very good condition, albeit has collected dust (and perhaps dirt/debris?) over the 15+ years since being originally purchased.
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to have many non responsive buttons.

On opening the issue was found to be caused by a large mass of sticky liquid contamination over much of the button array and buttons.  The contamination was cleaned fully which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

SONY  Remote Control - Front Image

SONY  Remote Control - Inside Image

SONY  Remote Control - Back Image