Job Timeline (Ref 11062-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Nov-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Nov-2021
Repair Engineer : Martin Smith
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Gutmann Extractor Remote Repair Details
Manufacturer : Gutmann Extractor
Customers Fault Description : On button broken on the remote - we have two remotes that need fixing. They are identical to the ones advertised on your site.
Remote Fixer Repair Response (see below) :
These two extractor fan remotes arrived safely and on inspection one had a missing battery cover and a broken back case, these cannot be replaced due to lack of spare availability.
Both remotes had a missing button each. These button were replaced as well as one of the other buttons that was intermittent. This restored full functionality to both remotes.
Fan Controller Testing Video
Remote Images