Job Timeline (Ref 11222-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Dec-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Dec-2021
Repair Engineer : Martin Smith
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Phillips Remote Repair Details
Manufacturer : Phillips
Customers Fault Description : I have replaced batteries but when I press the on/off switch nothing happens
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
On opening the issue was found to be caused by corrosion in the print from a battery leak. The print was reworked and parts of the button array re-painted which restored full functionality.
Repaired ugtee 20th Jan 2022 and posted 21st.
Sound Bar Controller Testing Video
Remote Images