Job Timeline (Ref 11347-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Dec-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Dec-2021
Repair Engineer : Martin Smith
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Be Modern Convector heater Remote Repair Details
Manufacturer : Be Modern
Model : Convector heater
Customers Fault Description : Bottom section of case distorted through heat. Don't know if it now works.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to be badly melted.
The only button that would function was the top button. This was due to a a break in the print. The print was reworked which restored functionality and a replacement case was fitted.
Fireplace Controller Testing Video
Remote Images