Job Timeline (Ref 11375-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Dec-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Jan-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Technika Remote Repair Details
Manufacturer : Technika
Customers Fault Description : Buttons up right hand side of controller… don’t know if it’s been stood on or something… kids… Main symptom is volume down button jamming, sound keeps Going down in sound bar as if button is jammed on… sometimes you can get it off by pushing buttons and bending control slightly etc… sometimes the power button seems to fix it… When it happens you can see the Infa red light on control is lit and won’t go off…
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to stick on transmitting when either the volume or power buttons were pressed.
This was due to the contacts "decomposing" and sticking to the PCB effectively shorting the contacts.
Replacement button pads were fitted under the originals which eliminated this issue and restored full functionality.
A CR2025 Duracell battery will be supplied fitted on return.
Sound Bar Controller Testing Video
Remote Images
