Job Timeline (Ref 11471-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jan-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jan-2022
Repair Engineer : Martin Smith
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HSL Rise & Recliner chair Remote Repair Details
Manufacturer : HSL
Model : Rise & Recliner chair
Customers Fault Description : Button related faults in HSL hand-controller (h/c) to be sent to you:-
1) Foot/Leg Lift selected - chair fails to operate Up or Down
2) Recline selected - back rest tilts fully back but once there locks chair to not function at all! Proof tests:- chair tested using known good h/c from spare chair - chair serviceable. Faults r in h/c
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the cable was damaged and also the button contacts were worn.
A replacement cable (straight cable) was fitted and replacement conductive pads glued into place on each button.
Remote Images