Job Timeline (Ref 11471-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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HSL Rise & Recliner chair Remote Repair Details

Manufacturer : HSL

Model : Rise & Recliner chair

Customers Fault Description : Button related faults in HSL hand-controller (h/c) to be sent to you:-

1) Foot/Leg Lift selected - chair fails to operate Up or Down
2) Recline selected - back rest tilts fully back but once there locks chair to not function at all! Proof tests:- chair tested using known good h/c from spare chair - chair serviceable. Faults r in h/c

Remote Fixer Repair Response (see below) :

This remote arrived safely and on inspection the cable was damaged and also the button contacts were worn.

A replacement cable (straight cable) was fitted and replacement conductive pads glued into place on each button. 

Remote Images