Job Timeline (Ref 11589-20)

A Timeline of this job can be seen below.

Arrived - 22-Jan-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Feb-2022
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details

Manufacturer : RCS-01C

Customers Fault Description : Does not operate fire.Fire works manually but not remotely

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to have poor button response (the flame buttons would not respond at all)

This was due to worn button contacts.  Replacement conductive pads were glued into place which restored full functionality (see video) 

Fireplace Controller Testing Video

Remote Images