Job Timeline (Ref 11951-20)

Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Mar-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 17-Mar-2022
Repair Engineer : Martin Smith
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Gutman Remote Repair Details
Manufacturer : Gutman
Customers Fault Description : nothing works
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the facia was cracked (see image) this facia cannot be replaced.
On testing the remote was found to be transmitting on each button, they buttons need a slightly hard press but do function (see testing video)
This has classed the control as no fault found.
Fan Controller Testing Video
Remote Images