Job Timeline (Ref 11988-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Mar-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2022
Repair Engineer : Martin Smith
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Concern for Comfort Remote Repair Details
Manufacturer : Concern for Comfort
Customers Fault Description : None of buttons working
Remote Fixer Repair Response (see below) :
This bed remote arrived safely and on testing was confirmed to have various non functioning buttons.
This was found to be due to worn button contacts. All button contacts were replaced which restored full functionality.
Remote Images