Job Timeline (Ref 12289-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Apr-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 03-May-2022
Repair Engineer : Martin Smith
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Truma Remote Repair Details
Manufacturer : Truma
Customers Fault Description : Switches on and makes right noises but doesn’t move the caravan. Buttons don’t appear to be working. You have repaired this remote before.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting as per normal operation.
It is possible that the issue is either a faulty receiver or that the remote simply needs "pairing" with the receiver again, pairing is something we cannot do remotely.
This item has been classed as no fault found.
Caravan Motor Mover Controller Testing Video
Remote Images
