Job Timeline (Ref 12352-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-May-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-May-2022
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Receiver no longer receives signals from the remote control, unless within a few inches away.
Remote Fixer Repair Response (see below) :
This remote and receiver arrived safely and on testing the remote itself was found not to be transmitting a signal
This was due to a faulty transducer in the handset. A replacement transducer was fitted which restored full functionality.
No fault was found with the receiver.
Fireplace Controller Testing Video
Remote Images