Job Timeline (Ref 12387-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 10-May-2022
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 11-May-2022
Repair Engineer : Martin Smith
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Dometic Remote Repair Details

Manufacturer : Dometic

Customers Fault Description : Remote control shows all the symbols but will not communicate with the motorhome roof mounted air con unit.

Remote Fixer Repair Response (see below) :

This Dometic freshjet 2200 air con remote control arrived safely and on testing was found to be transmitting on each button as per normal operation (see testing video).

It is possible tha the issue is with the receiver part of the Air Con, first thing would be to check that the Aircon system has power.  A search was carried out to establish the dip switch configuration in the battery compartment in case someone has inadvertantly miss aligned any of the switches.  For reference details on the meanign of these switches cane be found here - http://tv.manualsonline.com/manuals/mfg/dometic/remote_comfort_control.html?p=1 

As no fault could be replicated this item has been classed as no fault found. 

Air Conditioning Controller Testing Video


Remote Images

Dometic   Remote Control - Front Image

Dometic   Remote Control - Inside Image

Dometic   Remote Control - Back Image