Job Timeline (Ref 12394-20)
A Timeline of this job can be seen below.
Arrived - 10-May-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-May-2022
Repair Engineer : Martin Smith
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Purpleline Remote Repair Details
Manufacturer : Purpleline
Customers Fault Description : The remote will not turn on. The battery compartment cover is missing, and I have tried 4 new batteries but still no joy. I have spoken to you this morning informing my Dad has looked at it so it has been opened recently. Anyhelp greatly appreciated.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to be missing its battery cover.
On testing the control was confirmed to be dead. When opened the aerial was found to have been soldered to the PCB at both ends, this is only meant to be connected at one end. The wrongly soldered end was disconnected.
The LED was found to have blown, a replacement LED was fitted (a blue one) which then restored full functionality (see testing video).
A replacement battery cover was supplied as we had a spare.
Caravan Motor Mover Controller Testing Video
Remote Images
