Job Timeline (Ref 12464-20)

A Timeline of this job can be seen below.

Arrived - 24-May-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-May-2022
Repair Engineer : Martin Smith
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Quatro Remote Repair Details

Manufacturer : Quatro

Customers Fault Description : One turn button stopped working then caravan continues to move after you take finger off button

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to have non responsive directional buttons.

Some button were also sluggish in response.

On opening there was a mass of contamination over the button array and also a corrosion spot in the print (this was causing the non responsive button)

The button array was cleared of all contaminants and the print reworked which restored full functionality.

Please note that the remote only transmits when a button is pressed.  The fault of the mover moving on its own without a button being pressed cannot be due to the remote unless one of the buttons were shorted out due to the contamination.

Caravan Motor Mover Controller Testing Video

Remote Images