Job Timeline (Ref 12519-20)

A Timeline of this job can be seen below.

Arrived - 31-May-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Jun-2022
Repair Engineer : Martin Smith
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Logitech Remote Repair Details

Manufacturer : Logitech

Customers Fault Description : There are a number buttons that are starting to work intermittently. Specifically the "ok" button and the arrow buttons.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have a few sluggish / non responsive buttons.

This was due to contaminated button contacts (see image), this is from "sweat" soaking into the rubber keypad and eventually onto the PCB. 

The PCB was cleaned up and replacement conductive pads glued into place on each effected button which effectively creates a barrier from recontamination. 

TV Controller Testing Video

Remote Images