Job Timeline (Ref 12612-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Jun-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Jun-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Flamerite Remote Repair Details
Manufacturer : Flamerite
Customers Fault Description : Not working
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to have erratic button response.
This was found to be due to worn button contacts, replacement conductive caps were fitted under each button which restored full functionality.
A Duracell CR2032 will be supplied fitted on return as the supplied battery was a cheap Chinese battery which is known to cause various issues.
Fireplace Controller Testing Video
Remote Images