Job Timeline (Ref 12681-20)

A Timeline of this job can be seen below.

Arrived - 23-Jun-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Jun-2022
Repair Engineer : Martin Smith
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Dimplex Opti-Myst RC02-010 Remote Repair Details

Manufacturer : Dimplex Opti-Myst

Model : RC02-010

Customers Fault Description : The remote has just completely stopped working

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to be dead.

This was found to be due to impacted battery terminals, replacement terminals were fitted which restored full functionality. 

Fireplace Controller Testing Video

Remote Images