Homcom Remote Control Repair

Job Timeline (Ref 12941-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Homcom Remote Repair Details

Manufacturer
Homcom
Customer's Fault Description
Remote not responding at all, no lights etc. It did work originally for a few weeks.
Remote Fixer Repair Response

This Treadmill remote arrived safely and on inspection was in peices, on testing was confirmed to be dead.  This was due to the common issue of the battery terminals being bent out of place effectively shorting out the power source.

The terminals were bent back into position and the remote reassembled and when re-tested was found to be functioning as per normal (see testing video).

IMPORTANT - A Duracell CR2025 battery will be supplied fitted on return.  It is very important to take note of the terminals position when it comes to change the battery in the future as it is easy enough to bend these terminals again if the battery is not inserted correctly.  The issue of misshaped  battery terminals is a user error and therefore if they are bent out of position again then it is not covered by a guarantee.

There is no need to replace the battery inside this remote for some time, therefore please do not remove the battery until it is dead.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Homcom Remote Control - Front Image

Homcom Remote Control - Back Image