Job Timeline (Ref 12965-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Aug-2022Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 12-Aug-2022
Repair Engineer : Martin Smith
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Sony Remote Repair Details
Manufacturer : Sony
Customers Fault Description : Hello, in general the buttons are made so you have to push them firmly anyway. The buttons that don’t work are the number 1, 2 and 3. I did see other remote controls out there that are supposed to be compatible with my Sony products. However, I came across your website.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing the bast majority of buttons were found to be non responsive.
On opening the issue was foudn to be a large amount of liquid contamination over the PCB and button array. This was cleaned up but sadly the liquid has corroded through many parts of the button contacts (see images)
Due to this damage and the fact that it is dual layer print a repair is sadly not possible.
A google search was carried out and replacement remotes can be found here - https://ebay.us/5ta0kO Please check with the sellers for details.
Remote Images
