Job Timeline (Ref 13104-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Aug-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 10-Sep-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Sarason Remote Repair Details
Manufacturer : Sarason
Customers Fault Description : Not turning on tv. Think some water may have got into battery.
Remote Fixer Repair Response (see below) :
This remote arrived safely from Warwickshire and on testing was found to be transmitting on all buttons as per normal operation.
This item has been classed as no fault found. A Duracell CR2025 battery will be supplied fitted on return to eliminate the possibility of the customer battery being at fault. If the remote does not function the TV then it is most likely that the issue is the TV and not the remote.
TV Controller Testing Video
Remote Images
