Job Timeline (Ref 13166-20)

A Timeline of this job can be seen below.

Arrived - 02-Sep-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Sep-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Ng Automation 09/15 TXP868N013 Remote Repair Details

Manufacturer : Ng Automation

Model : 09/15 TXP868N013

Customers Fault Description : Hi, you have fixed our remote controls on a couple of occasions and I wonder if you can help this time. The 'casing' that the battery sits in has come away at one side and needs soldering. It works some of the time, but when the contact is lost, we need to open the remote up and put it back in place again.

Remote Fixer Repair Response (see below) :

This remote arrived safely from Lancashire and on inspection was confirmed to have a battery housing that was broken away form the PCB (See image).  The housing was resoldered firmly back into place which restored full functionality.

A Duracell CR2032 battery will be supplied fitted on return. 

Garage Door Controller Testing Video

Remote Images