Job Timeline (Ref 13227-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Sep-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 17-Sep-2022
Repair Engineer : Martin Smith
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HSL chair Remote Repair Details
Manufacturer : HSL chair
Customers Fault Description : Green light on remote and black box with batteries, however carnt get remote to close The footrest down which is half way up.
Remote Fixer Repair Response (see below) :
This remote arrived safely and when on the workbench a continuity test was carried out on the cable with no issues being found. The buttons and diodes were all component tested and again no issue was found.
It was therefore concluded that the issue is not with this remote and may be the chair / control box itself that is at fault. Also it might be worth checking other cables that are on the chair as some have an extension cable for the remote that sometimes can go faulty.
This item has been classed as no fault found.
Remote Images
