Job Timeline (Ref 13293-20)

A Timeline of this job can be seen below.

Arrived - 20-Sep-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Sep-2022
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details

Manufacturer : Mertik Maxitrol

Customers Fault Description : Sensor not receiving signal from remote. New batteries tried. No obvious damage. Remote display working and green light on sensor flashes briefly when batteries changed but doesn't come on when remote pointed at it.

Remote Fixer Repair Response (see below) :

This Mertik Maxitrol remote and receiver arrived safely from Midlothian and on testing the remote was found not to be transmitting.  The transducer was replaced in the remote which restored the signal but the receiver was then found to not be receiving, again this was the transducer in the receiver at fault.  The receiving transducer was replaced which restored full functionality (see testing video).

Fireplace Controller Testing Video

Remote Images