Job Timeline (Ref 13299-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Sep-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Sep-2022
Repair Engineer : Martin Smith
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Mertik maxitrol G6R-H4T16 Remote Repair Details
Manufacturer : Mertik maxitrol
Model : G6R-H4T16
Customers Fault Description : The batteries drain really quickly, literally it turns the fire on once & then won’t work again, even 10 minutes later! . It keeps needing to be re-tuned to the gas fire each time it’s used. Then it works once & we go through the same thing again (new batteries, re-tune and then it works for one time)
Remote Fixer Repair Response (see below) :
This Remote control for global gas fire arrived safely from Kent and on testing was found to have an erroneous battery indicator. The voltage regulator was replaced as well as the battery cable which restored full functionality.
Remote Images
