Job Timeline (Ref 13368-20)

A Timeline of this job can be seen below.

Arrived - 28-Sep-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Oct-2022
Repair Engineer : Martin Smith
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Concern for comfort Remote Repair Details

Manufacturer : Concern for comfort

Customers Fault Description : Loose wires, before that the top left buttons on both stopped working

Remote Fixer Repair Response (see below) :

These two Concern for Comfort Bed remotes arrived safely from Leicestershire and both were confirmed to have broken battery cables, replacement cables were soldered into place and then it was found that some buttons were sluggish in response.

Replacement conductive pads were glued under all buttons , this restored full functionality. 

Adjustable Bed Controller Testing Video

Remote Images