Job Timeline (Ref 13421-20)

A Timeline of this job can be seen below.

Arrived - 04-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Oct-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : All buttons work erratically. The Heat button is the worst it fails to work most of the time.

Remote Fixer Repair Response (see below) :

This Valor remote arrived safely from Kent and on opening was found to have decomposing button contacts which was causing non responsive or sluggish button response.

The PCB was cleared of all contaminants and replacement conductive pads glued under each button which restored full functionality. 

Fireplace Controller Testing Video

Remote Images