Job Timeline (Ref 13487-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Oct-2022
Repair Engineer : Martin Smith
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Dimplex REC20R Remote Repair Details
Manufacturer : Dimplex
Model : REC20R
Customers Fault Description : None of the buttons work, unresponsive. Can't be used at all.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on adding batteries was found to be transmitting without a button being pressed.
The battery terminasl had signs of a battery leak.
When opened there was contamination shorting out the button contacts. The PCB was cleared of all contaminants and the terminal cleared which restored full functionality.
Remote Images
