Arcam Solo Remote Control Repair

Job Timeline (Ref 13523-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Arcam Solo Remote Repair Details

Manufacturer
Arcam Solo
Customer's Fault Description
The remote has been less responsive so I changed the batteries to find that they had leaked - cleaned all accessible terminals and replaced batteries to find it worked but within the day it failed to work at all. The Arcam Solo unit is working well and I can operate it using all the buttons of the facia.
Remote Fixer Repair Response

This Arcam Solo integrated amplifier/DAB/FM/CD remote control arrived safely from Tyne and Wear and on testing was foudn to be dead.

The opened one of the internal terminals had signs of a battery leak and a large amount of liquid acid was found over parts of the PCB.  The PCB and button array was cleared of all contaminants as well as the terminal.  This resorted full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Arcam Solo  Remote Control - Front Image

Arcam Solo  Remote Control - Back Image