Job Timeline (Ref 13559-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Oct-2022
Repair Engineer : Martin Smith
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Velux 3LR A01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW
Customers Fault Description : Remote controller does function, but there are blank horizontal bands across the middle of the display which makes the screen difficult to read.
Remote Fixer Repair Response (see below) :
This Velux Window remote controller arrived safely from Worcestershire and on testing was found to have a faulty display, a replacement was fitted which restored full functionality.
Remote Images