Job Timeline (Ref 13596-20)

A Timeline of this job can be seen below.

Arrived - 17-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Oct-2022
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : All 4 buttons are not working. Bottom 2 buttons stopped working first and over several months, top 2 have also stopped working.
Battery compartment door slides off too easy, not sure if this is something you fix?

Remote Fixer Repair Response (see below) :

This Dimplex electric fire remote controller arrived safely and on testing was found to be dead. 

This was due to a break in the print around the LED, the print was reworked which restored full functionality.

A replacement battery cover was also supplied as we had one spare. 

Remote Images