Job Timeline (Ref 13614-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details

Manufacturer : Mertik Maxitrol

Customers Fault Description : on button is slow the off button has to be taken up to the fire to try to turn fire off

Remote Fixer Repair Response (see below) :

This Wonderfire gas fire remote and receiver arrived safely and on testing the remote was found to have numerous issues such as no signal being emitted and the buttons being intermittent.

The transducer was replaced which restored the signal and then both buttons were replaced as well as the battery cable.  Full functionality was restored.

No issue was found with the receiver. 

Fireplace Controller Testing Video

Remote Images