Job Timeline (Ref 13969-20)

A Timeline of this job can be seen below.

Arrived - 27-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Nov-2022
Repair Engineer : Martin Smith
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GASCO electric riva 67 Remote Repair Details

Manufacturer : GASCO

Model : electric riva 67

Customers Fault Description : Flame effect and send buttons not responding

Remote Fixer Repair Response (see below) :

These two Gazco remotes arrived safely from Surrey and on testing both had non responsive / sluggish buttons.

Both were suffering from the same issue whereby the button contacts were worn.  Replacement conductive pads were glued under each button which restored full functionality on both remotes. (see testing video) 

Fireplace Controller Testing Video

Remote Images