Job Timeline (Ref 14008-20)

A Timeline of this job can be seen below.

Arrived - 03-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Nov-2022
Repair Engineer : Martin Smith
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Mertik Maxitrol G30- ZRHSO Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30- ZRHSO

Customers Fault Description : Remote wont turn the fire on or up but will turn it down and off

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have a non functioning up channel.

This was due to a faulty 40.5 khz crystal.  A replacement was fitted which restored full functionality (see testing video). 

Fireplace Controller Testing Video

Remote Images