Job Timeline (Ref 14071-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Nov-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Nov-2022
Repair Engineer : Martin Smith
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ORBIS RC B/63600 Remote Repair Details
Manufacturer : ORBIS
Model : RC B/63600
Customers Fault Description : REMOTE NOT WORKING WIRE BROKEN
Remote Fixer Repair Response (see below) :
This ORBIS remote control arrived safely and on inspection was found to have a damage battery cover (this cannot be replaced). The battery cable and clip was broken and the button response was sluggish.
The battery cable and clip was replaced as well as all four buttons which restored full functionality. (see testing video)
The battery cover can be held on with a small bit of tape
Fireplace Controller Testing Video
Remote Images