Job Timeline (Ref 14184-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Nov-2022Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 26-Nov-2022
Repair Engineer : Martin Smith
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crystal fires Remote Repair Details
Manufacturer : crystal fires
Customers Fault Description : Will turn fire on and UP but not off and Down.a
Remote Fixer Repair Response (see below) :
This remote and receiver arrived safely and on inspection the remote was found to be transmitting as per normal operation.
The receiver looks to have had it battery block replaced meaning it has suffered a battery leak in the past, sadly due to this and the potential danger it can impose a repair is not possible. (once a battery leak has happened in the past the potential for a fault to develop whereby the receiver will turn the heater on without intervention can occur)
A google search was carried out and replacement receivers can be found here - https://ebay.us/53nC5Y - Please check with the seller for details.
Remote Images
