Job Timeline (Ref 14292-20)

A Timeline of this job can be seen below.

Arrived - 22-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Dec-2022
Repair Engineer : Martin Smith
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Heater Remote Repair Details

Manufacturer : Heater

Customers Fault Description : Doesn't turn the fire on and the button has been pushed in / broken off

Remote Fixer Repair Response (see below) :

This remote arrived safely from Dudley and on inspection was found to have a missing button cap from the facia.  The facias are not available as spares meaning it couldn't be replaced therefore we had to fit a replacement button cap under the original facia, full functionality was restored (see testing video)

Fireplace Controller Testing Video

Remote Images