Job Timeline (Ref 14327-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 29-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Dec-2022
Repair Engineer : Martin Smith
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Valor Dimension Petra’s electric fire Remote Repair Details

Manufacturer : Valor Dimension

Model : Petra’s electric fire

Customers Fault Description : Unit has been subjected to water damage and does not function.

Remote Fixer Repair Response (see below) :

This remote arrived safely from Luton and on testing was found to be transmitting as per normal operation.  The battery terminals were found to have suffered corrosion (see image) which could have been the cause of a dead issue.

The customer was consulted and it was decided to replace the terminals.  This was done and also the PCB was cleared of all contaminants.

Fireplace Controller Testing Video


Remote Images

Valor Dimension Petra’s electric fire Remote Control - Front Image

Valor Dimension Petra’s electric fire Remote Control - Inside Image

Valor Dimension Petra’s electric fire Remote Control - Back Image