Job Timeline (Ref 14461-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jan-2023
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : No connection between remote control and receiver. In both parts batteries changed.
Remote Fixer Repair Response (see below) :
This Mertik Maxitrol remote and receiver arrived safely from the Netherlands and on testing the remote was found to have a faulty transducer which was not transmitting but also the down button was collapsed.
The transducer and button was replaced which restored full functionality (see testing video)
No fault was found with the receiver.
Fireplace Controller Testing Video
Remote Images
