Job Timeline (Ref 14778-20)

A Timeline of this job can be seen below.

Arrived - 12-Jan-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Jan-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Mertik Maxitrol Remote Repair Details

Manufacturer : Mertik Maxitrol

Customers Fault Description : LCD display works but does not connect to the fireplace. New batteries have been added to both remote and receiver.
Display flashed 'off' (on remote) when trying to start the unit followed by F46 which indicates unit is not paired with the receiver (also other possible issues which have been eliminated).

Remote Fixer Repair Response (see below) :

This Mertik Maxitrol remote arrived safely from Brighton and on testing was found not to be transmitting a signal.

This was found to be due to a faulty oscillator, a replacement was fitted which restored full functionality. 

Fireplace Controller Testing Video

Remote Images