Job Timeline (Ref 15333-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Mar-2023Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 27-Mar-2023
Repair Engineer : Martin Smith
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DD2 Remote Repair Details
Manufacturer : DD2
Customers Fault Description : Remote is unresponsive, no red led when pressing buttons.
Remote Fixer Repair Response (see below) :
This DD2 Fan remote control arrived safely from Chippenham and on testing was confirmed to be dead.
On opening unfortunately the IC appears to have broken away form the PCB (see image), this IC was not found inside the remote. Without this IC a repair is not possible.
Remote Images
