Gazco Mertik Mxitrol Remote Control Repair

Job Timeline (Ref 15339-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Gazco Mertik Mxitrol Remote Repair Details

Manufacturer
Gazco Mertik Mxitrol
Customer's Fault Description
The remote no longer works with the fire - it worked ok for a few months but no longer turns the flame on or turns the fire up or down.
Remote Fixer Repair Response

This Gazco Fire controller arrived safely from Bishop's Stortford and on testing was transmitting on the up channel as normal but no signal was present on the down channel.

This was due to a faulty 40khz crystal.  This was replaced which restored full functionality (see testing video) 

This item was returned UGT with no signal being emitted at all, this was due to a faulty transducer, a replacement was fitted in the handset which restored full functionality.  Item returned 12th April 2023 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Gazco Mertik Mxitrol  Remote Control - Front Image

Gazco Mertik Mxitrol  Remote Control - Back Image