Job Timeline (Ref 15365-20)

A Timeline of this job can be seen below.

Arrived - 08-Mar-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2023
Repair Engineer : Martin Smith
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H.A.G. Remote Repair Details

Manufacturer : H.A.G.

Customers Fault Description : remote does not work, even with new battery

Remote Fixer Repair Response (see below) :

This roller shutter door remote controller arrived safely from Tewkesbury and on testing was found to have intermittent power.  This was found to be due to a tiny crack in the solder of one of the battery housings fixing points.  This usually happens when batteries are force out of the housing or if the incorrect battery type is inserted.

This was resoldered which restored full functionality (see testing video).

A set of Energiser batteries will be supplied fitted on return. 

Garage Door Controller Testing Video

Remote Images