Job Timeline (Ref 15477-20)
A Timeline of this job can be seen below.
Arrived - 22-Mar-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 31-Mar-2023
Repair Engineer : Martin Smith
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Motocaddy Remote Repair Details
Manufacturer : Motocaddy
Customers Fault Description : Dropped the remote on concrete floor. After that would not pair with the trolley. Thought it might need charging, charged it, no change. The green light is coming on when you press buttons, but it is flickering differently.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting as signal as normal.
The controller was opened to check for defects and there was one solder joint to the RF board which seemed a little suspect, this and all other points were resoldered. As it is not known if this was causing an intermittent issue we are not charging for a repair as we have not yet seen a fault.
Just the return postage is required, hopefully the controller will work on return, if not then there's not much we can do as it is transmitting on each test.
Remote Images
